Contact and support

Contact BUSINESS.fi

Questions, feedback, partnership enquiries, privacy matters and support requests are handled electronically. Each submitted request receives its own reference.

Contact form

Choose a category and describe the matter. If you are signed in, the request can be associated with your BUSINESS.fi account automatically.

By sending the form, you provide BUSINESS.fi with your contact details and message so we can handle the matter. Information is processed under the Privacy Policy. Privacy Policy
Humanless-first supportBUSINESS.fi is designed so that ordinary questions can first be handled with clear guidance, in-product tools and AI-assisted help.
Electronic communicationsBUSINESS.fi handles routine customer, support, partnership and commercial communications electronically. We do not operate a public customer-service desk or postal address for routine customer correspondence.
EmailThe contact form is the BUSINESS.fi contact channel.

How to order personal support

Personal support is a separate credit-paid service — not an automatic charge for contacting us.

  1. Sign in to your BUSINESS.fi account if you have one.
  2. Choose Order a personal support case in the contact form.
  3. Describe the problem and desired outcome as clearly as possible.
  4. Submitting the request does not charge credits. If personal work is required, the BUSINESS.fi credit price is stated before work begins.
  5. A paid support case starts only after the price has been accepted.